Contact Us

Whether you’re a user, a prospect, or someone reporting a security issue — we’re here to help.

Email: andy@recroo.co.uk

For general questions, feedback, feature requests, or support — email us anytime. We aim to respond within 24 hours during UK business hours.

Found a security vulnerability? Please report it responsibly by emailing andy@recroo.co.uk with the subject “Security Issue”.

We take security seriously and will:

• Acknowledge receipt within 24 hours
• Assess and fix the issue
• Keep you updated on progress
• Credit you in our security acknowledgements (unless you prefer not to be named)

For more detail, see our Trust & Responsible AI page.

Data processing agreements, privacy inquiries, or compliance questions?

Email: andy@recroo.co.uk

Include “Legal” or “DPA” in the subject line so we route it quickly.

Recroo Limited · Leeds, UK

Recroo is a small, responsive team. You’ll get direct contact with the people who can actually help — no ticket queues, no bots.

Response times:

• Security issues: 24 hours
• Support & general inquiries: 24–48 hours (UK business hours)
• Sales / partnership inquiries: 48–72 hours